UPDATE: The problem was a result of a Denial of Service attack. It took some time to mitigate, but a new hardware firewall has also been installed to assist and curb this type of problem in the future.
There are currently some issues with Aries shutting down at random. We are looking into this now. Thank you for your patience.
UPDATE: this issue has been resolved. Thank you to everyone for your patience. Hi everyone, Due to an unforeseen issue with a cPanel update earlier, cPanel is currently offline on Athena. We have contacted our technical team who are working to get it up and running again shortly. Please note that no other services are affected. Your sites and ... Read More »
We would like to apologize for delays with processing orders. We have recently been offering a promotion to attract new clients and have received an overwhelming amount of orders in the last 24 hours. Orders are being processed as quickly as possible and we thank you for your patience.
Hi everyone, As per the e-mail notification, we experienced some downtime on Athena yesterday. After having our datacenter investigate the problem, it was discovered that a fauly stick of RAM was causing the server to shut off intermittently. The faulty part was replaced last night and the server has been running smoothly ever since. We would ... Read More »