This addon uses the Action Hook system and runs during the daily cron job. It checks for support tickets that are not linked to a Client, but match a Client's e-mail address. This can occur for Sales tickets and others submitted by a client before they signed up for services. This hook links them to the client, allowing for easy access at any time.
- 0 Users Found This Useful
Related Articles
How do I install "Associate Tickets with Clients"?
1) Remove any associateticketswithclients.php files from the /includes/hooks folder in your WHMCS...
I've installed "Associate Tickets with Clients". How do I configure it?
No specific configuration is needed beyond the settings under Setup > Addon Modules (if using...
I am using an older version of the addon. How do I upgrade?
1) Ensure the "LCWSoft License Manager" addon from...
Released Versions / Changelog
v1.9.1Released October 9th 2024- Updated to support PHP 8.2 v1.9Released January 4th 2023-...
