Articles

 How do I install "Empty Ticket Custom Fields on Close"?

1) Install and enable the "LCWSoft License Manager" addon from...

 I am using an older version of the addon. How do I upgrade?

1) Ensure the "LCWSoft License Manager" addon from...

 I've installed "Empty Ticket Custom Fields on Close". How do I configure it?

No specific configuration is needed beyond the settings under Setup > Addon Modules (if using...

 Released Versions / Changelog

v1.2Released October 10th, 2024- Added support for PHP 8.2 v1.1Released January 4th, 2023- Added...

 What does "Empty Ticket Custom Fields on Close" do?

This addon uses the Action Hook system and runs when a ticket is closed. It checks for any custom...